Several departments will be closed from Dec. 29, 2023 until Jan. 3, 2024 due to the year-end and New Year holidays. Therefore, please note that depending on the content of your inquiry, there may be a delay in our response.
We will resume responding regularly starting from January 4, 2024.
*Office hours of our department in charge of inquiries are 9:00 to 17:00 (Japan time), Monday to Friday (excluding Japanese national holidays).
If you have any questions, please also refer to the FAQs and the Operation Guide. We offer them in English, Korean, Simplified Chinese, and Traditional Chinese.
Thank you in advance for your understanding.
